Privacy Policy
Last updated: 12 July 2026 · Draft — subject to revision before paid launch.
What we collect
- Call recordings — the recording at the link you submit, fetched for the duration of processing.
- Derived analysis — the transcript, audio features, selected video frames, and the generated report.
- Submission details — rep name, role, report type, and timestamps, used to label your report.
How we use it
Recordings and derived analysis are used for one purpose: producing your coaching report. We do not sell your data, and we do not use your recordings to market to the people on your calls.
Processing
Transcription and analysis run on infrastructure operated by Prodigy System and its processing providers. Video frames included in a report are limited to the specific coaching moments the report references.
Retention
Reports and job records are retained so you can access your report history. Source recordings are processed and are not retained longer than needed to produce the report. Retention controls and deletion requests will ship with accounts; until then, contact us to request deletion.
Other people on your calls
You are responsible for having the right to submit a recording, including any consent required from other participants. If a participant contacts us directly with a deletion request, we will honour it.
Your rights
You can request access to, correction of, or deletion of your data at any time via the contact details published on this site.
Changes
Material changes to this policy will be posted here with a revised date.